Terms of service

Terms of Service

Last updated: June 23, 2026

Please read these Terms of Service carefully before using the wagivo.com website operated by Wagivo Ltd ("us", "we", or "our").

1. Agreement to Terms

By accessing or using our Site, you agree to be bound by these Terms. If you disagree with any part of the terms, you do not have permission to access the Site.

2. Products and Orders

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, or errors in your order. We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Some products on our Site include personalisation options (such as custom name patches). By submitting personalised content, you confirm that you have the right to use that content and that it does not infringe any third-party rights.

3. Pricing and Payment

All prices are displayed in the currency of your region (USD for the United States, AUD for Australia) and are inclusive of applicable taxes where required by law. We reserve the right to modify prices at any time. Payment must be received prior to the shipment of any order.

4. Shipping and Delivery

We ship to the United States and Australia. Estimated delivery times are provided at checkout and are estimates only — we are not responsible for delays caused by customs, carriers, or other third-party factors. Please refer to our Shipping & Returns page for full details.

5. Returns and Refunds

Please refer to our Refund Policy for full details on returns, exchanges, and refunds.

6. Intellectual Property

The Site and its original content, features, and functionality are and will remain the exclusive property of Wagivo Ltd. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Wagivo Ltd.

7. Disclaimer of Warranties

The Site is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Wagivo Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Site or products.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. For customers in Australia, nothing in these Terms limits any rights you may have under the Australian Consumer Law.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.